I went to the customer care site and begin chatting. We're the Consumer Financial Protection Bureau (CFPB), a U.S. government agency that makes sure banks, lenders, and other financial companies treat you fairly. Re: Visa Reward Card - received late, now expired I appreciate you reaching out! Although the cards can be used at millions of retailers where Visa debit cards are accepted, both online and offline, there are times when purchases are declined. Out of habit, I patiently waited for my card to arrive. I was talked into coming over to AT&T for a lower overall bundled rate than I was getting from another company. How can I track the status of gift cards sent (open cards, redeemed cards, expired cards)? Please do not share any personally identifiable information (PII), including, but not limited to: your name, address, phone number, email address, Social Security number, account information, or any other information of a sensitive nature. Protect your device against loss, theft, damage and get expert technical support. Leaving an unactivated credit card unattended could lead to identity theft, because someone could steal the card and activate it. 2. Virtual Visa Reward Cards allow your recipients to instantly convert their money to a different currency. A Visa Gift card is a lot better in many ways, the largest one being that you aren’t locked into using it solely on Amazon. The Reward Card expires nine months from the date of issue - the expiration date is embossed on the front of the Reward Card. We do not endorse the third-party or guarantee the accuracy of this third-party information. Being so busy and all, if you have a calendar for your busy schedules, why not mark a use by date on your calendars for those cards when you receive them. But if have something you want to get on Amazon, then this is going to walk you through redeeming your Visa GC on Amazon in 3 easy steps. ©2021 AT&T Intellectual Property. I have heard from your rewards center and now read on this forum various versions of "your card has expired we can't do anthing for you". Upon expiration, the Reward Card is deactivated and you will not be able to use it again.. We’ll issue you a replacement Gift Card free of charge if your "valid-thru" date has passed and you still have available funds remaining. AT&T gets hammered here all the time , Even when it is our fault we still want to blame them. I believe the expiration date is on those cards for a reason. It is not at&t responsibility to be our personal assistant, they gave you the promotion and the card as a courtesy for being a loyal customer. The website gives an error message stating my Reward Code has expired. Issuers can only charge an inactivity fee on a gift card if the card hasn’t been used in one year. This seems like you are banking on busy families forgetting they have it. If the state permits expiration and the date is past, talk to the retailer first. If your prepaid card expires while you still have money on it, you may be able to request a replacement card to access the funds. I feel offended. The provider might charge you a fee for this. Is the money on my prepaid card FDIC-insured. Under federal law, inactivity fees can only be charged after 12 months of inactivity and if other conditions are met. I got the same situation. Great for ATT and bad for us who are unfortunate enough to lose the card. That option is now expired… One of the most common spams in my mail box are from cable or wireless companies. Then, the customer waits. Is there anything I can do not to lose this reward money. In some cases, when your prepaid card expires, you might have to pay a fee so that you do not lose your money. For instance, a diagram on AT&T’s site has four steps: activate service with AT&T; within 30 days of activating your service, check your mail for notification of the reward; go to a website to claim the reward; within three weeks of logging in, the reward card should come in the mail. cancel the card and issue a replacement. I'm a very busy person being pulled in many directions and then you add the holiday's life becomes crazy. My wife and I both purchased new phones from AT&T within the last year, and we both … I would have never realized it had and expiration date as most rebate/gift cards don't. Don't mess with old people. It's not an effective way to build loyalty. You may redeem your accumulated points online at the Visa Extras website or by phone. Like several customers, I have an expired rewards card. Visa Reward card expired Mi visa reward card for $100.00 has not been used because was lost and was valid thru 02/28/2018. Again, I got a  "there's nothing I can do.". In the past these cards have just come in the mail with no need to go online and claim. As with most rebates, the customer must complete a form and mail it in along with the receipt and the applicable codes from the new phone’s packaging. When your Visa Prepaid Card expires, the Visa Prepaid Card account will be closed. Once they have expired, the money is gone. Check the blue PM envelope, upper right on every page, for their reply. Q. You should not be charged a fee to replace your card if it expires before the underlying funds expire (less than five years). This is how they make their money as many people forget to use them up before it's too late. The great thing about choosing Visa is that your recipient also has the option to receive a physical card in lieu of a virtual one. *I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Not a good example. You The provider might charge you a fee for this. The content on this page provides general consumer information. I really do not understand why they use VISA card for reward. After purchasing a qualifying phone from AT&T Wireless, the customer receives paperwork to apply for a rebate in the form of a Visa debit gift card. When it didn't arrive, I went online to do a little research and realized I had to go online and claim it. Nope, it's gone, per Reward Center guidelines, and you might have forgotten the warning they gave to use it quickly as it would expire quickly(I know, I've seen it). To activate or check the balance of your AT&T Visa ® Reward Card or AT&T Virtual Visa ® Account, enter the first four digits of your Reward Card … the same as any other company that mail out rebate checks, there is a VOID by date on those checks. But I was also promised a rewards card for $150. Can you help? Here’s how to use a Visa gift card online, no matter what the balance is: 1. I recently moved and was quite busy to check all the spams in the mail box. They can give credits to customers account and save overhead to VISA. To get a replacement, contact us at the number on the back of your Gift Card. Include your account #, email address and a good phone # (land or cell) and time to contact you on. If the Visa gift card balance is greater than the transaction total, then simply enter the Visa gift card number into the credit or debit card field on the checkout form and complete the transaction. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party. Bills are not the same thing at all. Hello, I didn't realize that my AT&T rewards card expired in July 2015. How do I use Samsung Rewards Visa® Prepaid Card to buy an Amazon GC I just redeemed my cashback for a Samsung Rewards Visa® Prepaid Card before it expired. However, these points only do you good if you redeem them before you lose them. Select this option to activate your plastic card. Check your cardholder agreement to see if there are actions you need to take to prevent this loss. The only solution seems like waiting until the contract is over and then switch. The CFPB updates this information periodically. I need help placing an order Making returns with a gift card I would have preferred a credit to my account. it is for 100.00$. Step 2 Is there really nothing you can do?! At least be responsible for your own errors. I too just found mine and wanted to use it today but it was declined because it was expired. Using Unused Reward Points Before They Become Expired Credit Card Rewards. GREAT CUSTOMER APPRECIATION ATT. There is a "valid thru" date indicated on the front of each Gift Card, which means it can’t be used after this date. While most of the time was spent trying to get me to upgrade to more channels and faster internet, he finally said he can't help me and that I need to contact the rewards center (even after I told him 3 times I had already talked to them). Can you please assist me with another reward card. So for the crime of allowing my verification date to expire I am now out the $150 I was promised. I have the card in my wallet, but am unable to view the actual card number. Ideal for many incentive programs, these reward cards allow your program participants to use their cards anywhere the network’s debit cards are accepted. Visit your local bank or visit the official Visa website, apply for a Visa Rewards card, and choose the card with the rewards program you want. [ Back to top] Redeeming them online is similar to purchasing items from an online retailer. There may be other resources that also serve your needs. Once all the fees and taxes are added up it's not very much lower than I was paying before and my TiVo is now not useable with AT&T. In the past these cards have just come in the mail with no need to go online and claim. You can re-issue my card. , Please NO SD stretch-o-vision or 480 SD HD ChannelsNeed Help? Use your ACUVUE ® Brand Visa Prepaid card anywhere Visa debit cards are accepted in the United States and U.S. This is the first time that my business had received a reward card as a faithful customer of AT&T for most than 20 years. If it’s been at least 6 weeks since your service was installed and activated, please visit the online reward center and enter your Claim number OR account number and zip code. And I realized the reward deal but heard that my reward is expired. The rules for gift cards are different. The older we get, the less "Life in Prison" is a deterrent. Chris__________________________________________________________, Please NO SD stretch-o-vision or 480 SD HD ChannelsNeed Help? Using your Visa Gift card in stores and online In a store, you’ll just slide or insert your Visa card to pay. Many credit cards have limits on how long you can use your rewards points for. Contact the eGifter Rewards Team. It is not AT&Ts fault that you are too busy to spend the $100 - $300 Promotion cards they send to you as the customer. I also stupidly let one of my $20 Staples reward cards expire in October(Threw it in the drawer with intention to use it and forgot about it. I have been with ATT for more years than I can remember, I would think at least for loyalty they would say, we will reissue it. Do you not take out the time to pay your bill every month, call in to question your acct, to make changes, etc. In states with such laws, funds on expired gift cards no longer have to be turned over as unclaimed property. Are there other rewards beyond ACUVUE ® Brand Visa Prepaid cards… It's leaves customers feeling duped that a "reward" card expires within in a few months of receiving it.

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