No where near a month, much less 3. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-107837448', '');}, 'log_autolink_impression');flight through travel agency J. Read our community guidelines. Definitely It's a good idea. I booked three Lufthansa flights - one from Mumbai to Munich and return for early June booked at the Indian webpage, and the other two with later travel dates booked at the German webpage - one within Germany and the other from Germany to Greece. Buy now or later? Lufthansa is happy to be resuming more flights globally in June including the Munich to Los Angeles ...[+] route. All forums . No, I didn't. Has anyone had a refund from Lufthansa? To log in, enter your surname and booking number. European Commission that airlines like Lufthansa be able to issue vouchers. I'd be willing to get a voucher but I'm concerned it won't be honored if the airline decides to go bankrupt. Did anyone got successful refund from Lufthansa due to Covid cancellation? There it is said that Reservation is non-refundable. I booked three members of my family on one reservation and myself on another business class July 10th from EWR to GOT and returning from DUB to EWR on July 27th (via United!). Lufthansa Group is continuing to work its way through a backlog of refund requests as a result of the Covid-19 pandemic. I then called and they were very nice and said I would get a full refund. These were for lufthansa (ta && ta.queueForLoad ? Where (ta && ta.queueForLoad ? Pretty much wrote the $12k off, but looks like found money. I had a Lufthansa (ta && ta.queueForLoad ? Time will tell. Here's an updated master list of airline policies. All forums . According to my bank statement, the transaction was ordered on June 22nd but it looks like it takes almost two weeks to clear. I’ve been on hold for 3 hours on one phone and tried calling over 100 times on another phone. The agent informed me that $25.00 is a refund service fee charged back by Lufthansa and $20.00 is a service fee charged back by the agent. World Travel Inc in January from USA to Poland via Germany. Due to COVID19, both flights were cancelled on 14 March 2020. Lawsuits filed demanding refunds for flights the airlines canceled because of the COVID-19 pandemic have barely gotten off the ground, with at least two dismissed by federal judges so far. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Lufthansa cancelled our (ta && ta.queueForLoad ? Millions of Britons could lose the right to a cash refund - Pictured: A small fleet of Lufthansa Boeing 747 aircraft parked silently at the airport in Frankfurt, Germany, on April 20 ... Swiss and Lufthansa on behalf of … They were suppoused to refund the entire ticket as it was cancelled withing the 24hours cancellation period . What's with these screwy ticket prices? I didn't even know until I checked my booking on March 13th. How did you get through on the phones? ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-107840775', '');}, 'log_autolink_impression');flights. I've talked to them twice and they have said I would get a refund but it has been over a month and I have not gotten my money back. Connecting Flights at London Heathrow Airport, TUI Airways (formerly Thomson) Dreamliner - Movies and Seating Information, OVAGO booking site gouging customers during COVID19 pandemic, Travel from India to Canada via Amsterdam. Have not had any notification , the money just turned up in my credit card account. Crooks. Air Travel forums . Delta I think about the same. How do I effectively communicate with an airline? Passengers from a country in the Virus Variant area with connecting flights to a Schengen-state (from Portugal and Slovakia generally with a connecting flight) are requested to rebook their flights either via My bookings or via a Lufthansa Service Center. Travel2 are stating they have not received the refunds from Lufthansa, therefore are unable to pay our refunds at the present time. Lufthansa cancelled our flights from Iowa to Ireland in early March. Lufthansa cancelled our flights from Iowa to Ireland in early March. Just wondering if anyone who had cancelled flights with Lufthansa has gotten their money back. Answer 1 of 208: Has anyone had a refund from Lufthansa? I didn't even know until I checked my booking on March 13th. There are still a million files to be processed, Lufthansa said Friday. Get notified by e-mail when a reply is posted. I had made several request for the reimbursement via "cust.serv@travel2be.com" and their response was to monitor the refund in "My Trips". Also, how long have you been waiting, maybe try speaking with your credit card provider to see if they can offer you any advice or assistance in doing a claim. These goodwill rules are also valid for the entire Lufthansa Group (SWISS, Lufthansa, Austrian Airlines, Brussels Airlines and Eurowings). The airliners were Sri Lankan air line and Lufthansa. I booked a Lufthansa (ta && ta.queueForLoad ? Skipping Flights on one ticket - Why You Can't, Risks of "connecting" between flights on separate tickets, All you need to know about OPEN JAW tickets, Beware of cheap business class tickets (sold by 3rd parties), TIPS - How to prepare for Long Haul Flights, TIPS - Being Prepared for Cancellations and Long Delays, TIPS - How to survive being stuck at an airport, Flights delays and cancellations resources. Request refund If you have already submitted your refund request by phone or email, please do not re-submit your refund request as this can result in a … LH had to negotiate with the German government for their bailout which was not confirmed until last week. Members who are extremely knowledgeable about this destination and answer travellers’ questions frequently. I've talked to them twice and they have said I would get a refund but it has been over a month and I have not gotten my money back. Your message. Yesterday, 9/6/20, I finally received a refund check for flight cancellation but there was a $45.00 deficit. Airlines have differing policies on changes and cancelations due to COVID-19, or the coronavirus. Fingers crossed for everyone. This is the version of our website addressed to speakers of English in India. Lufthansa Group has published a further update on refunds processed as a result of Covid-19 cancelled flights. Preview. Re: Refund from Lufthansa due to COVID-19. The German airline has refused a refund to a teenager whose flights to … And it is now also our aspiration to bring you back home safely. It's a sad fact that Europe was hit much harder than the US in the early days of the pandemic, although that seems to have reversed now. There were 4 choices at the time I cancelled and after I selected refund, there was no notification from Lufthansa that I was not entitled to a cash refund AND the customer reps kept telling me that my refund was being processed and to wait 4-6 weeks. I paid for the ticket with a check. To date, over six months later, we have not received our refunds. According to their twitter, it’s not a first come first serve queuing system but I’m trying either way. Although United and LH are in the same alliance, I think it is a loose business arrangement covering route and ticketing agreements. The last few comments on this thread give some hope that our refund will come through soon. more, You seem to have JavaScript disabled. So while they are in the same alliance, United and LH could not be more different in their customer service. Ask a question Recent Conversations. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. So it appears that they have finally started to move on refunds. This week alone, Lufthansa is sending ten aircraft to Auckland and Christchurch on behalf of the German Foreign Office - five A380 and five 747. Chairman and chief executive Carsten Spohr warned that the entire travel industry was at risk due to demands for refunds. As a result, many companies were deluged with requests for refunds and at the same time had to send their staff home to work. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-106412022', '');}, 'log_autolink_impression');flights from Iowa to Ireland in early March. George and Emily say Lufthansa originally promised a cash refund, but then backtracked and offered a voucher while KLM refused cash as it was … Brussels officials have so far insisted that existing rules be upheld and airlines forced to refund … Airline, Airport, and Travel Abbreviations. This year, around €2.7 billion worth of airline tickets have already been refunded to 6.3 million passengers who have requested them, mainly because their flights were cancelled due to the coronavirus epidemic. Information concerning mandatory testing * Please use the following discount code: LHTransit This is the version of our website addressed to speakers of English in the United States. I will try and let you know regardless of the result. By some estimates, a prolonged shutdown would make about 3.5 billion euros ($3.90 billion) of Germany's Lufthansa LHAG.DE revenue eligible for refunds in the second quarter. Airliners cancelled their flight due to Covid 19 and I couldn't travel due to it. More than 82,000 people have been diagnosed with the life-threatening coronavirus - with almost 3,000 deaths now recorded, including 12 in Northern Italy. Dual citizenship, one of the passports is expired. Get answers to your questions . Yup, I received the same generic email which is good news I think. Air Travel forums . My flight was cancelled in April due to COVID-19. It’s no-body’s fault, the pandemic could not have been predicted, but there are going to be a lot of losers, not least those employed at all levels in the airline industry. Passengers are entitled to a cash refund for a cancelled flight under EU law, but airlines have been only offering vouchers during the Covid-19 crisis. The agent informed me that $25.00 is a refund service fee charged back by Lufthansa and $20.00 is a service fee charged back by the agent. This is absolutely scandalous. Re: Refund from Lufthansa due to COVID-19, ++++ COVID-19 CORONAVIRUS INFORMATION ++++, Covid-19 Coronavirus Information for Air Travel, ++++ ESTA (USA) and eTA (Canada) requirements for visa-exempt foreign nationals ++++, ++++ TIPS - PLANNING YOUR FLIGHTS +++++++. Within a week. Lufthansa: how to cancel, rebook or get a refund on your flight 31 Mar 2020 by Hannah Brandler The coronavirus pandemic has caused huge problems for airlines, most of … No transparency with Lufthansa. Click on My bookings to go directly from the Lufthansa homepage to the login page of your booking summary. All booked via LH.com I received the email on the booking for 3 but not on the booking for me. Air Travel forums . United will continue to get my business. AA took about two and had a website to track your refund. Answer 11 of 208: Has anyone had a refund from Lufthansa? I don’t think this extends to their financial support. The destination board at Munich airport shows cancelled Lufthansa flights. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-107120416', '');}, 'log_autolink_impression');airlines are forced to seek support from commercial backers or face liquidation the chances are not so promising. Air Travel forums . Get answers to your questions . Received a generic email from LH yesterday acknowledging that my refund application had been received, inviting me (again) to take a voucher or reschedule, and advising that my refund should take up to a further 6 to 8 weeks. I didn't even know until I checked my booking on March 13th. The group has now paid out over €3 … Any advice? Answer 11 of 208: Has anyone had a refund from Lufthansa? Just wanted to pitch in here and inform that this morning (July 3rd) I received the refund from Lufthansa for mid-May (ta && ta.queueForLoad ? Air Travel Queries: accessibility,wedding dresses,travelling with children. I didn't even know until I checked my booking on March 13th. I should note that we booked all the flights directly through Lufthansa. BTW, these were non refundable tickets. I should note that we booked all the flights directly through Lufthansa. Have you tried contacting Lufthansa (that's if you booked direct, otherwise you'd need to contact who you booked with). I’m currently residing in Czech Republic, for further info. Lufthansa cancelled our flights from Iowa to Ireland in early March. Hopefully, though, your money will come through soon. Fingers crossed. mid April (ta && ta.queueForLoad ? Refund with lufthansa is not easy and when you call their operators they will tell you 10-14 business days well i am waiting for my refund already 2 months. I then called and they were very nice and said I would get a full refund. Read our community guidelines. Reply to: Refund from Lufthansa due to COVID-19. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-106412022', '');}, 'log_autolink_impression');flights from Iowa to Ireland in early March. For the many Lufthansa helpers who volunteered for the long and arduous flights with stopovers in Bangkok, it is a matter of honor. Spirit was actually the quickest. Lufthansa is one of those giving passengers the runaround, with diversionary tactics and obstacles to refunds. To use our mobile site, please enable JavaScript. Extremely disappointed with this company. I am in Portugal and bought the tickets directly on Lufthansa site. Lufthansa will not. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-107108651', '');}, 'log_autolink_impression');flights within Europe that were scheduled for mid April but were cancelled by the airline in mid March.

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